Privacy Policy

The Privacy Policy governs and regulates how the Fresh Tile Cleaning team collects, uses, maintains and discloses information collected from the users of the official website of Fresh Tile Cleaning (https://freshtilecleaning.com.au/). This privacy policy applies to the website and all the products and services offered by Fresh Tile Cleaning.

Personal identification information

We may sometimes collect personal identification information from various users of our website or services in various ways. However, the personal information collected is not limited only when the users visit our site, site out a form and avail any of the activities, services, features or resources that we offer through our website. The users are often asked to provide genuine names, email addresses and phone numbers. Sometimes, the users visit our website anonymously and, therefore, we mandatorily ask the users to provide personal identification information when visiting our website. The users can always refuse to provide the necessary personal identification information. However, it may prevent them from proceeding towards certain website-related activities.

Non-personal identification information

We also collect the non-personal identification information about Users whenever they visit and interact with the website. The non-personal identification information includes the browser name, the type of computer and the technical information about the means through which the user is connecting with the website. This includes the operating system and the internet service providers that have been utilized along with other similar information.

Web browser cookies

Our website often uses “cookies” to enhance the user experience. The user’s web browser places cookies on their hard drive for record-keeping and sometimes, even to track information about them. The user, however, may choose to refuse cookies or provide you with an alert notification when the cookies are being sent. You should be careful if this happens, as some parts of the site function properly in that case.

How we use collected information

Fresh Tile Cleaning does collect and use the Users personal information for the following purposes:

To improve the customer service department of the company:

The collected information provided by the users provides great help in improving the customer service of the company to respond to the requests and provide the necessary support needs more efficiently.

To send periodic emails:

We may use the email address to provide them with the necessary information and keep them updated regarding their orders and services.

How we protect your information

The privacy policy of Fresh Tile Cleaning does adopt and employ the appropriate data collection, storage and processing practices with necessary security measures to protect against unauthorized access, alteration, disclosure and any destruction of the personal information, username, password, transaction information and data of the users stored on our website.

Sharing your personal information

The team at Fresh Tile Cleaning does not sell, trade, or rent the Users personal identification information to others or any third party. However, we may share the generic aggregated demographic information that has not been linked to any personal identification information of the visitors and users of our website.

Changes to this privacy policy

The official website of Fresh Tile Cleaning has the discretion to update the privacy policy at any time. The updated date of the policy would be provided at the bottom of the web page. Therefore, we advise the Users to frequently check the page for any changes and keep themselves updated about how we are helping to protect the personal information that we collect.

Your acceptance of these terms

When you are using our website, you signify your acceptance of this privacy policy. If you do not agree to this policy, it is advised and requested not to visit and use our Site. Site continued use of the website following any of the changes to this policy will be considered your acceptance of those changes.

Contacting us

If you have any questions or queries regarding the company’s Privacy Policy, the processes and practices of the website, or any of the dealings done with this Site.

Fresh Tile Cleaning

Website: https://freshtilecleaning.com.au/

Location: Melbourne, Australia

Phone Number: 0488 848 976